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Accessibility

Accessibility statement for tfwearlycareers.wales and trcgyrfaoeddcynnar.cymru

This accessibility statement applies to tfwearlycareers.wales and trcgyrfaoeddcynnar.cymru domain.

This website is run by Transport for Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts, except for the Quiz feature
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard, except for closing the Quiz
  • navigate most of the website using speech recognition software, except for selecting options for the Quiz
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Custom styling is unable to be applied to copy within the Quiz overlay
  • The tabbing order of the site may not be entirely logical as the cookie notice is the last element in the focus order
  • Users navigating with iOS VoiceOver are not able to interact with the ‘Live chat’ feature
  • Users navigating with Dragon Naturally Speaking are not able to interact with the Quiz feature
  • Users navigating with a keyboard are not able to interact with the close button within the Quiz feature
  • Users navigating with MacOS VoiceOver are focused on content on the background page before being focused on the Quiz

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: webteam@tfw.wales

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Transport for Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Users navigating the site using iOS VoiceOver are unable to interact with the Live chat widget. This is a failure of WCAG 2.1 success criterion 4.1.2 Name, Role, Value.

We plan to resolve this by: June 2021.

Disproportionate burden

We’ve assessed the cost of fixing the issues with the Quiz feature and Cookie Notice. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the relevant supplier contracts are up for renewal, likely to be in June 2021.

Below we have detailed the issues related to this:

Users are unable to apply custom CSS to the Quiz feature. This is a failure of WCAG 2.1 success criterion 1.4.12 Text Spacing.
Users are unable to select the close button within the Quiz feature using a keyboard only. This is a failure of WCAG 2.1 success criterion 2.1.1 Keyboard.

Users of speech recognition tools are unable to interact with Quiz options on the Homepage. This is a failure of WCAG 2.1 success criterion 4.1.2 Name, Role, Value.

Users navigating the site using MacOS VoiceOver are tabbed to content behind the Quiz overlay before they are focused on the overlay. This is a failure of WCAG 2.1 success criterion 2.4.3 Focus Order.

The site cookie notice is last within the focus order when navigating this site with a keyboard only. This is a failure of WCAG 2.1 success criterion 2.4.3 Focus Order.

Preparation of this accessibility statement

This statement was prepared on 27/10/2020. It was last reviewed on 23/11/2020.

This website was last tested on 27/10/2020. The test was carried out by Zoonou. We used this approach to deciding on a sample of pages to test WCAG-EM.